Case Study Mission Motorsport and Mission Community: Securing operations, improving productivity, and enabling a charity to focus on impact.
Consolidating a fragmented Microsoft 365 environment, modernising devices with Windows 11, and strengthening security across two related charities supporting Armed Forces recovery and transition.
Client Overview
Mission Motorsport is a UK Armed Forces charity dedicated to supporting the recovery, rehabilitation, and successful transition of serving personnel, veterans, and service leavers affected by their military service.
Through its core mission of Race | Retrain | Recover, the charity uses motorsport, work experience, and community-based events to help beneficiaries rebuild confidence, improve wellbeing, and successfully transition into civilian life. The organisation supports thousands of members of the Armed Forces community every year through recovery events.
Alongside Mission Motorsport, Mission Community operates as a closely related organisation, focused on Advocacy and programme delivery. Together, the two entities support a distributed workforce, a wide beneficiary network, and a growing set of digital services, all while operating under the financial and governance constraints typical of the not-for-profit sector.
The Challenge
As the organisation grew, its technology environment had evolved organically. This resulted in a fragmented Microsoft 365 environment across two tenants, inconsistent security controls and backup coverage, limited visibility of devices, and users working across multiple accounts. These issues created friction for staff and reduced confidence in the organisation’s overall security posture.
Velocity Technology Group engaged with Mission Motorsport as a long-term support partner. From the outset, the focus was on stabilising and securing the environment while improving day-to-day productivity and reducing operational risk.
The Solution
Velocity Technology Group delivered a managed IT support and security framework tailored to the needs of Mission Motorsport and Mission Community. This included Microsoft 365 administration, device management, identity and access controls, data protection, and security governance.
As part of the engagement, Velocity Technology Group helped Mission Motorsport secure refurbished laptops through trusted partners, enabling the organisation to replace ageing or unsuitable devices without significant capital expenditure. Each device was reviewed, cleaned, and brought up to a consistent technical standard before deployment.
Deploying these devices with Windows 11 provided immediate benefits. Standardising on a modern operating system improved security through stronger built-in protections, better support for modern authentication, and improved compatibility with Microsoft 365 management and security tooling. From a productivity perspective, users benefited from faster performance, improved stability, and a consistent experience across devices, reducing support overhead and user frustration.
With consistent device management and responsive user support in place, staff experienced fewer disruptions and faster issue resolution. Common problems were addressed systematically rather than through ad-hoc workarounds, freeing teams to focus on beneficiary-facing work.
Security was strengthened through standardised identity controls, multi-factor authentication, formalised security policies, and a modernised device estate. Leadership and trustees gained greater assurance that the organisation was meeting its duty of care around information security while remaining operationally efficient.
“As a charity, our priority has to be our beneficiaries, not our IT. Working with Velocity Technology Group has allowed us to focus on what we do best, knowing that our systems are secure, well managed, and properly supported.
The improvements in productivity were felt very quickly. Issues are resolved faster, access is simpler, and our teams can work confidently across Mission Motorsport and Mission Community without unnecessary friction. At the same time, our security posture is significantly stronger, with clear policies, better protection of data, and greater assurance for our leadership and trustees."
"Velocity have been a genuine partner to us. They understand our values, respect the constraints we operate under, and deliver technology in a way that supports our mission rather than getting in the way of it.”
Laura Westrope
Chief of Staff, Mission Motorsport
With a secure and stable foundation in place, Mission Motorsport is well positioned to continue scaling its programmes and supporting more beneficiaries. Velocity Technology Group remains a trusted partner, ensuring technology continues to enable, rather than hinder, the organisation’s mission.
Impact Delivered
Tenants
MFA
Win 11
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